Question 1

What is King's Doors?

Accepted Answer

King's Doors is a leading Nigerian brand specializing in premium security doors, interior doors, smart locks, sanitary wares, furniture, and complete home finishing solutions. Officially launched on 1st October 2018, King's Doors is the flagship brand of Ogidi King Nigeria Limited (RC: 1522710).

Question 2

What products do King's Doors and King's Homes offer?

Accepted Answer

Under King's Doors, we offer a wide variety of high-quality doors including Israeli doors, Turkey doors, French glass doors, copper doors, panel doors, wooden doors, and smart locks for advanced security.

Under King's Homes, we provide sanitary wares and furniture including toilet seats, tiles, jacuzzis, showers, executive seats, and modern home furnishings.

Question 3

Are your products suitable for residential and commercial projects?

Accepted Answer

Yes. Our products combine security, quality, durability, and modern design, making them the preferred choice for homeowners, business owners, architects, contractors, and property developers across Nigeria.

Question 4

Where are your showroom branches located?

Accepted Answer

We have physical Experience Centers in Lagos and Enugu:

• Ibeju Lekki Branch: Eros House, Adjacent Mayfair Garden Estate, Beside AP Filling Station, Eputu, Ibeju Lekki Lagos (Phone: 09060009472, 09154286233 | Email: kingsdoors.ibeju@kingshome.ng)
• Sangotedo Branch: KM 46, Lekki–Epe Expressway, Opposite Hot Bread Bus Stop, Sangotedo, Lekki (Phone: 07042697545, 09060009472 | Email: kingsdoors.sangotedo@kingshome.ng)
• Enugu Branch: Enugu–Port Harcourt Road, Beside Mercedes-Benz, New Artisan Bridge, Enugu (Phone: 08028888003, 08075894076 | Email: kingsdoors.enugu@kingshome.ng)

Question 5

How can I place an order?

Accepted Answer

You can place an order directly on our official online website (www.kingshome.ng), through the King's Doors mobile app, or by visiting any of our Experience Centers in Lagos and Enugu.

Question 6

Do you offer custom sizes and designs for doors?

Accepted Answer

Yes, we provide custom door dimensions and tailored design specifications to suit your architectural requirements. Please contact our team with your measurements for a customized quote.

Question 7

Do you deliver nationwide across Nigeria?

Accepted Answer

Yes, we offer nationwide shipping and delivery to residential and commercial project sites across all states in Nigeria.

Question 8

How can I track my order status?

Accepted Answer

You can track your order status using the 'Track My Order' feature on our website or directly within the King's Doors mobile app.

Question 9

How do I start a return?

Accepted Answer

To start a return, please contact us on 09060009472, 09154286233 or send a mail to kingsdoors.customerservice@kingshome.ng or kingsdoors67@gmail.com. Returned items should be sent to the following address: Eros House, Adjacent Mayfair Garden Estate, Beside AP Filling Station, Eputu, Ibeju Lekki Lagos.

You may also return eligible products through any of our Experience Center nearest to you.

Question 10

What is your return policy eligibility?

Accepted Answer

We have a 7-day return policy, which means you have within 7 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging along with proof of purchase.

Question 11

How do I get in touch with customer support?

Accepted Answer

You can reach us via Care-mail at kingsdoors.customerservice@kingshome.ng or kingsdoors67@gmail.com, or call any of our branch lines:
• Ibeju Lekki: 09060009472, 09154286233 (Email: kingsdoors.ibeju@kingshome.ng)
• Sangotedo: 07042697545, 09060009472 (Email: kingsdoors.sangotedo@kingshome.ng)
• Enugu: 08028888003, 08075894076 (Email: kingsdoors.enugu@kingshome.ng)

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